• Your complaint will be treated CONFIDENTIALLY and you will receive acknowledgement of your complaint and the action that will be taken within 14 days.
  • NOTE: Include dates and times, your specific concerns (e.g. breach of confidentiality, lack of health information etc)
  • NOTE: What do you want to happen (e.g. an apology, an explanation, further treatment, changes to improve service)? How do you want your concerns addressed?